Records Management: principles and practices

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    Records Management is the field of management responsible for the efficient and systematic control of the creation, receipt, maintenance, use and disposition of records, including processes for capturing and maintaining evidence of and information about business activities and transactions in the form of records, as indicated by ISO 15489.  This course deals with the basic principles and practices of records management and covers the following topics:

    1. What is Records Management?
    2. File Plan Design
    3. Document and Data capturing
    4. Document Imaging
    5. System Configuration
    6. Metadata
    7. E-mail Management
    8. Records Risk Management & Mitigation

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